Frequently Asked Questions (FAQ)

- Contact support via Telegram or create a ticket on our website. Please note that reports submitted without evidence will not be reviewed.

- Yes, you can. Only the purchased service (subscription) will be transferred to the account you specify. Please note that some accounts may be blocked due to rule violations.

- Since the update on July 1, 2026, new subscriptions work on all servers. However, the features of the same subscription may vary depending on the game mode (server). Please read the detailed description in the store carefully before making a purchase.

- If you're experiencing payment issues, create a support ticket through the Support page on our website or contact our support team via Telegram.

- Yes. Recruitment is held on specific days when the servers have consistently high player activity and additional administrators are needed. Candidates are selected based on established criteria, and the recruitment process lasts several days. All administrators are required to follow the established regulations.

- Administrators do not punish players based on their skill level, regardless of the game mode. Additionally, no action will be taken against players as long as they do not violate the main rules or interfere with normal gameplay (e.g. repeatedly being AFK, consistently camping, etc.).

- A subscription is a service that gives you access to both standard and advanced VIP features. An Admin subscription allows you to use administrator features and also includes VIP features, with additional privileges. Before purchasing, please review the features of each subscription carefully. Players with a regular VIP subscription cannot use administrator functions or present themselves as administrators, as doing so is a violation of the rules.

- First, you must have video evidence that is no older than 24 hours and includes at least the last 5–10 minutes of gameplay. To submit a complaint, create a report through the "Complaints" section on our website.